Wooden FAQ blocks with question marks

Questions? We’ve got answers.

Straightforward information about QUIT IT, flavour cores, ordering and our 60-day guarantee.

Everything people ask us

Choose a question below for the short answer.

01What exactly is QUIT IT?
QUIT IT is a flavoured air inhaler. You draw normal air through a replaceable flavour core for a subtle, natural flavour. No nasties, no charging, nothing complicated. Just something nice to reach for during your day.
02Does it need charging?
Never. QUIT IT has no electronics, liquids or parts to maintain. Pop in a flavour core and it’s ready to go, wherever you are.
03When do people use it?
Whenever they want a small moment to themselves: with the morning coffee, on the drive home, during a work break, after dinner or out with friends. QUIT IT is a consumer product, not a medical device.
04What am I drawing through?
Normal air passes through a replaceable polyester flavour core, picking up a subtle flavour and aroma. It’s a gentle, easy draw rather than a strong hit.
05What is inside each flavour core?
Each core uses natural essential oils and selected plant and fruit extracts held inside a food-grade polyester core. No nasties, just natural flavour.
06How do I use the inhaler?
Insert a flavour core, keep the inhaler somewhere convenient, and draw normal air through it whenever you want something to reach for. Replace the core when the flavour becomes faint.
07How long does a flavour core last?
A core typically lasts around 3–7 days. Its lifespan depends on how often you use it and the flavour you choose. Each flavour pack contains three cores.
08Can I use it in public?
Yes. There’s nothing to exhale and no smell, so it’s discreet at your desk, on the train or out with friends. Venue rules can vary, so always follow local instructions.
09What does the 60-day guarantee cover?
Finding your flavour can take a little time, and we don’t want you to settle. If you haven’t found one you love yet, email support@quititaus.com.au within your first 60 days with the subject “60-day guarantee”. We’ll send you another 30 days of flavour cores on us, so you can keep exploring until it feels right. No returns, no hassle. Terms apply.
10Where do you ship from?
Orders are dispatched locally from Melbourne. The Starter Pack includes free Australian shipping.
11What is your refund policy?
Eligibility depends on the product and circumstances. Please read our complete refund policy or contact Team QUIT IT before returning anything.

Still need help?

Send Team QUIT IT a message and we’ll get back to you.